| Thanks for great service! Just wanted to say thank you for getting my order to me in such a timely manner. I placed the order online 4/9 and received it yesterday (4/12). The Air Force windsock looks like very good quality, and will be a nice, useful gift for my aunt in memory of my uncle. Once again thanks! --- Katrina - Spanaway, WA 4-13-2006
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| Great Products THANK YOU SO MUCH FOR THE FLAGS, WINDSOCK AND SHIRT. JUST WHAT THE CREW ORDERED, AS YOU KNOW IF YOU HAVE A CONTENTED CREW, THEY WON'T REVOLT OR MUTINY ON YA. THANKS AGAIN. --- John - Ithaca NY 5-10-2006
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| Love the Yard Spinner Hello,
I ordered the VW Yard Spinner and it is great! I love it! --- Margaret 2-16-2006
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| Red Truck THANKS! You have outdone yourself for great customer service. I will surely order again. The red truck one we bought is for my dad and cant wait to see his face when he opens that one! Wish we could see my inlaws when they open lawnmowerman!!! --- Linda - Camden, SC 12-15-2005
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| Great Bear! Hello,
Just got the bear windsock today, Oh my it really is pretty. Thank You So Much! --- Roy - Gainsville, FL 2-12-2006
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| Kite Repaired Dave,
Got the kite that you repaired for me a couple days ago. Thanks so much for doing this so quickly! Also appreciate the adjustments you made for better performance. --- John - Boone, IA
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| Fast Shipping Excellent speed on shipping! Thank you so much for getting things here so
fast! I was very impressed with your prices and speed of delivery.
--- Rex Bucheit 4-07-2005
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| Cannon Beach Kite Shops Just got back from Cannon Beach,Or. Can you believe there was only one day out of three that was windy enough to fly kites. Had a ball, but the kite shops there don't compare to yours. Have a good summer!
--- Jim - Vancouver 7/2/2006
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| Swimming Fish These fish are great. We love them! --- Jane - Southworth WA 7-8-2006
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| Replaced a bad product Yes, we received it yesterday and everything was in the package. Thank you so much for your concern and for acting so quickly! Not all companies would behave so professionally.It is much appreciated.
Sincerely,
Elizabeth Marchant
P. S. The story behind the frog wheel is that my grandson died a little over a year ago during open heart surgery at 26 days old. Frogs became the theme while he was in the hospital and we decorate his grave site in frogs. Eight weeks ago, my daughter and son-in-law that lost their little son, then lost one of their identical twin daughters. She was stillborn and the other one was born 3 months early at a little over two lbs. They didn't expect her to make it and today my granddaughter came home from the hospital at over 5 lbs. Her sister is buried with my little grandson and her grave site is decorated with butterflies. I just wanted to share this story and why it meant a lot for you to send another frog right away. --- Elizabeth Marchant 7-14-06
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| Great Service Dear Ladies and Gentlemen:
I just wanted to thank you, at Above It All Kites, for processing my windsock order so quickly. The windsocks arrived at my home in Ashton, Maryland in a record breaking two days from Long Beach, Washington!
The Lady-Bug windsocks are beautiful and the recommended 303 Aerospace Protectant, was easy to apply. When the spray was ordered I was unaware that it could be used on so many things. My car certainly will appreciate the TLC of a UV sun block. --- Richard, Maryland 07-26-2006
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| 303 Aerospace Protectant I am very pleased with what I ordered.
The 303 spray coating made an old faded windsock look like new. I will be back to you to order more when I run out.
--- Jack, Glen Arbor, MI August 31, 2006
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| All Fixed, just like new Hi there,
I just wanted to say thanks for fixing my kite in August. We were down in Seaside OR in August and I broke one of the main poles for my stunt kite. I brought it in to your shop down in Seaside and they fixed it with no problems. They also noticed a small hole in my kite and did a real nice job on fixing it too. We were down in Seaside over the long holiday weekend (labor day) and got a few chances to put my kite up in the air. Performed just like new. Thank you so much for fixing it. I thought for sure I would have to buy a new one. THANKS FOR SAVING THE DAY! --- Lee & Teresa, Olympia, WA 09-05-2006
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| Great Service Hello, this is just a short note to tell you how glad I was that you told me – while cutting 2 new top spanners for my little kite in Long Beach last Monday- that you had recently opened a store in Seaside. The big wind Monday night smashed the kite into the sand with such a force that it broke the left wing strut. On Thursday we went to Seaside and through the Chamber of Commerce I was able to find your nice new store and with the help of a young man – Mike – was able to have my kite fixed. I like you to know I was very happy with his service and help. The kite is now as good as new. Thank you for having such friendly and helpful employees. --- Kate, North Vancouver, BC 09/17/2006
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| Taking Care of Some OTHER Kite Store's Screw Up Thanks so much Keli I really appreciate everything. I only put my generators out when the store is open and I don't use them in the winter and never leave them out all night or in storms. I for sure want to get some of that spray Aerospace protector too.
Just let me know when you get them and what I need to do.
Again thanks for all your time and trouble.
Bob --- Bob, Nebraska October 2006
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| Thanks We received the items yesterday, we are very pleased with them. Thank you
very much. --- Eileen, Connecticut 11/26/2006
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| Swimming Fish for Christmas Hello again!
I received the Swimming Fish in the mail today and they look FANTASTIC! Can't wait to give them to my nieces and nephew for Christmas - they will LOVE them!
Have a terrific Holiday and a healthy New Year! --- Amy, New Jersey 12/21/2006
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| Great Flying Things Thank you for your great service and what a great web
site for all flying things! --- Darlene, Albany OR 1-19-2007
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| Thanks I received my order today in fine order. Thank you for
sending me an extra spin sock.It was not necessary but
most certainly appreciated. Your customer service is
second to none! --- Nadine, Virginia 3-14-2007
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| New Spinner in the Mail Dear Keli:
I can't beat this for customer service. I appreciate your sending a new spinner & will look for it in the mail. Thanks for your prompt reply.
Sincerely,
Holly --- Holly, Omaha NE 5/02/2007
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| Waiting for the SolarShade beach cabana After explaining to Thomas that his SolarShade will be a little late this was his next email to us................."Yep – that would be perfect. It would give me a reason to leave Seattle and get some fresh air. Plus – you’re shop is the best. I’ve never had better service that when I was in either of your stores – bar none!
Call when that little half tent comes in and I’ll use it an excuse to get back to the coast, get out of the city, and fly! I’d love to pick it up at your Long Beach store.
BTW – you modified a Prism E2 for me and its better than original construction! You are the best kite shop bar none and I will definitely keep going to you for all my kite needs! Your service is the best of any thing I have ever seen (and I frequent a lot of kite shops!)
--- Thomas - Seattle 5/30/2007
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| Great Job I received an order with a broken part on a spinner last week. I mentioned it to you and you immediately sent me a new spinner wheel to replace the broken one. It came today in good shape. Thanks for the quick response. --- Dottie - Gig Harbor, WA 06/27/2007
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| Fast Service I just wanted to let you know my order was in the mail last night when I got home. So now I know how expeditiously you ship your orders out. Sat to Wed is pretty darn fast as far as I’m concerned. I’m very pleased. Thanks so much for your help, I’ll be sure and order from you guys again. --- Barbara - Loveland, CO 08/02/2007
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| GREAT Guppy Fish! Thank you...the rest of my order arrived...love that little guppy. Can't wait for people to see it...I'm sure that they will want to know were we got it. I saved your web site as a "favorite"...thanks again. --- Pam -- Hermosa Beach, CA 08-18-2007
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| Fast Shipping I ordered 2 windsocks Friday 12/14/2007 and they were already at my home yesterday. I think that’s the quickest I ever received an internet order. The windsocks are great and I will be ordering again. Thanks! --- George, Maryland 12-17-2007
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| Web TV Just wanted to compliment you on your great, SMOOTH running web site.
I'm a web (MSN) TV user and have problems ordering on many web sites.
Not so on yours !! It is perfectly compatible with Web (MSN) TV
browsers and the order process moves quickly and efficiently in a user
friendly manner. Alan --- Monterey, CA 12-29-2007
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| Thanks Got the kites- thank you - they are GREAT ! --- Jack 02/28/2008
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| Thanks for the FUN We were in your store this past weekend and bought a lady bug kite for our 2 year old. We just wanted to say what a great store you have and you were very nice. Our little girl had so much fun watching and playing with the kite and her little froggie.
Thanks --- Wade Kilpatrick 02-28-2008
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| Well Done! Thanks guys! The mailman delivered the package today, and that's exactly
what I wanted. Well done, and many thanks!
--- Bob Koski 3-25-2008
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| Thanks Received my order yesterday, 5/5. Thanks so much. Will keep an eye on your website now and then and will refer you to others. Know I can use you in future with no hesitations. Thanks,
P.S. Ms. Damsel Fish looks cute twirling around out by the waters edge. --- Melody, Olympia WA 5-6-2008
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| Navy Windsock I received my windsocks today, they are awesome. Thank you! especially the Navy one, I have a son-in-law in the Navy. Very pleased with my order and quality of items. Will be ordering from you again sometime. --- Alice, Mt Vernon, TX 5-9-2008
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